Clients with support via a Business Partner: Please log any support call with your Business Partner but you can also access eService where you can take advantage of the extensive knowledge database.

Support icon phone

Phone

Our client support centre is staffed with dedicated service professionals who are available 09:00 AM to 17:30 PM London time, Monday to Friday.​

Support icon portal

Log it

Our online client support portal allows you to:​

  • Create new support cases.
  • Review status and history, and update existing cases.
  • Search knowledge databases.

Support icon email

Email

You can email our client support centre at any time of the day, and we will respond during normal support hours.​

Infor SunSystems Process Automation

Call us at: +44 (0) 207 268 9802

Log your request here.

Email us at: support_uk@professionaladvantage.co.uk

Membership Association

Call us at: +44 (0) 207 268 9802

Log your request here.

Email us at: support_uk@professionaladvantage.co.uk

Operational Intelligence

Call us at: +44 (0) 207 268 9802

Log your request here.

Email us at: support@xmpro.com

Download your SLA

SunSystems Solutions SLA

Upbeat SLA

XMPro SLA