We’re pleased to invite you to The Finance Behind Hospitality, a one‑day, invitation‑only forum designed for finance leaders across the hospitality sector.

Bringing together industry specialists, technology partners and peers, the event will explore how hospitality finance teams are responding to today’s challenges through USALI 12, cloud finance, analytics, AI, budgeting and forecasting, and system integration.

Through expert‑led sessions and real‑world case studies, the day will focus on how connected finance platforms and trusted data can improve visibility, control and decision‑making across hospitality organisations.

You can register your place here.

Along with our co-hosts Infor, PAS, LLP and Yooz, we look forward to the opportunity of meeting you.

Agenda

Subject to change.

09:00 – 09:30

Registration & Networking Breakfast

09:30 – 10:00

Welcome & Opening Remarks - Unlocking the Day

Session focus:

  • Why hospitality finance must evolve – Key pressures Hospitality Leaders face today
  • The shift from back office to business partner – managing margins and labor
  • What “performance” really means today – analytics, why they are so important

An overview of the key pressures facing hospitality finance leaders today — from margin control and labour costs to evolving standards and increasing data complexity — and how finance teams are responding.

10:00 – 11:00

From Roadmap to Reality: AI in SunSystems & EPM

Session focus:

  • The expectations of today’s operators – AI at their fingertips to handle the mundane
  • How Infor is leveraging and deploying AI
  • The changing landscape of AI and what it may look like in 6 months or a year – don’t get stuck in the past, or even stuck in today

Exploring Infor’s roadmap for hospitality finance and demonstrating practical, real‑world examples of how AI is being applied today within SunSystems and EPM to support forecasting, analysis, and decision‑making.

11:00 – 11:30

Coffee Break & Peer Networking

11:30 – 11:45

Customer Case Study: Moving SunSystems to the Cloud

  • Before and after: what changed
  • What worked, what didn’t
  • Lessons you can apply immediately

A customer perspective on migrating SunSystems to the cloud — the rationale, lessons learned, and benefits realised for finance teams and wider operations.
11:45 - 12:30

Modernising the Back Office: Cloud, Automation & Operational Intelligence

Session focus:

  • How PA Cloud for Hospitality simplifies and accelerates the move to Infor SunSystems in a secure Microsoft Azure environment
  • Roadmap – including Bank Reconciliation and B4B Payments & Remittances
  • Introducing PA Streams as the integration and operational intelligence layer connecting finance, PMS, and operational systems while improving resilience, security, and accessibility for hospitality finance teams. Improving data quality, automation, and real‑time visibility across hospitality operations

Using our solutions including PA Streams to modernise finance operations — reducing manual effort, improving data quality, and connecting finance, PMS and operational systems through a single, trusted platform.

12:30 – 13:30

Networking Lunch

13:30 – 14:15

From Invoice to Insight: Automating AP in Hospitality

 Session focus:

  • Invoice Processing
  • Integration to the General Ledger
  • Reporting, visibility, and fraud detection
  • Improving control, visibility, and efficiency

A look at automating high‑volume invoice processing in hospitality environments, integrating accounts payable with finance systems and PMS to improve efficiency, control and visibility.

14:15 – 14:45

Turning Data into Insight: Hospitality Analytics & Benchmarking

Session focus options

  • What true partnership looks like on the ground
  • Building trust between finance and ops
  • Speaking a common language
  • Aligning incentives, KPIs, and accountability
  • KPIs that drive behavior, not confusion
  • Eliminating “multiple versions of the truth”
  • Turning reports into conversations and action

How analytics and benchmarking can support USALI‑aligned reporting, forecasting, and performance insight — helping finance leaders move from hindsight to foresight.

14:45 – 15:15

Leadership Session - Influence Without Authority

Session focus:

  • How finance leaders drive change across the organisation
  • Shifting mindset from control to collaboration
  • Communicating insight with impact
  • Developing high-confidence finance teams

15:15 – 15:30

Panel Q&A: Finance Unlocked in Action

Session focus:

  • Audience questions
  • Linking USALI, analytics, AI, automation, and integration
  • What “good” looks like for hospitality finance in practice

An open discussion on linking standards, systems, analytics and automation to create a more connected, insight‑driven hospitality finance function.

15:30 - 16:15

Close & Afternoon Tea

 

The Finance Behind Hospitality

REGISTER

Thursday 14 September 2026

The Langham, London

09:00 to 16:00