Finance Unlocked: Powering Hospitality Performance

09:00 – 09:30

Registration & Networking Breakfast

09:30 – 10:00

Welcome & Opening Remarks- Unlocking the Day

Speakers: Gayle Edwards Professional Accounting Solutions (PAS) and Calum McIndoe, Infor

Session focus:

• Why hospitality finance must evolve – Key pressures Hospitality Leaders face today
• The shift from back office to business partner – managing margins and labour
• What “performance” really means today – analytics, why they are so important

An overview of the key pressures facing hospitality finance leaders today — from margin control and labour costs to evolving standards and increasing data complexity — and how finance teams are responding.

10:00 – 10:45

From Invoice to Insight: Automating AP in Hospitality

Speaker: Yooz

Session focus:

• Invoice Processing
• Integration to the General Ledger
• Reporting, visibility, and fraud detection
• Improving control, visibility, and efficiency

A look at automating high‑volume invoice processing in hospitality environments, integrating accounts payable with finance systems and PMS to improve efficiency, control and visibility.

10:00 – 10:45

Payments & Reconciliation Automation in SunSystems

Speaker:  Andrew Parsons, Professional Advantage

Session focus:

• How automated payments and reconciliation reduce manual workload and operational risk
• The role of structured matching rules, automation, and fraud‑prevention features in modern finance teams
• Transforming SunSystems processes with advanced bank connectivity and real‑time visibility over cash

B4B Electronic Payments & Remittances and Bank Reconciliation work together to streamline two of SunSystems’ most critical finance functions—automated global payment processing and accurate daily cash management. B4B provides a secure, fully integrated link between SunSystems and your banks, reducing errors, centralising payment operations, and enhancing fraud prevention through encrypted transmission and multi‑tier approval workflows.  Meanwhile, Bank Reconciliation automates the import and matching of electronic bank statements using user‑defined criteria, detects duplicate statements, and accelerates month‑end close by automatically matching around 80% of transactions, helping organisations maintain control over cash and meet audit requirements with ease.

11:00 – 11:30

Coffee Break & Peer Networking

11:30 – 11:45

Customer Case Study: Moving SunSystems to the Cloud
Speaker: TBC

Session focus:

• Before and after: what changed
• What worked, what didn’t
• Lessons you can apply immediately

A customer perspective on migrating SunSystems to the cloud — the rationale, lessons learned, and benefits realised for finance teams and wider operations.

11:45 – 12:30

Extending Financial & Operational Intelligence Across the Hospitality Enterprise

Speakers: Andrew Parsons (Professional Advantage) and Tim Smulders (LLP)

Session focus:

• Unifying asset, maintenance, and financial data for stronger capex planning and lifecycle management
• Utilising EAM and PA Streams to enhance visibility, operational intelligence, and automation
• Connecting finance, PMS, and operational systems to improve data quality, resilience, and real‑time reporting

This session explores how hospitality organisations can extend financial visibility far beyond the ledger by combining asset and maintenance data with modern integration and automation technologies. We’ll look at how linking EAM with finance improves capex control, lifecycle planning, and long‑term asset management, while PA Streams acts as the operational intelligence layer that connects finance, PMS, and other operational systems to deliver cleaner data, seamless automation, and real‑time insights. Together, these solutions modernise back‑office processes, reduce manual effort, strengthen data governance, and create a single, trusted platform for decision‑making across the asset and financial lifecycle.

12:30 – 13:30

Networking Lunch

13:30 – 14:30

From Roadmap to Reality: AI in SunSystems & EPM
Speakers: Alex Marchant & Calum McIndoe (Infor)

Session focus:

• The expectations of today’s operators – AI at their fingertips to handle the mundane
• How Infor is leveraging and deploying AI
• The changing landscape of AI and what it may look like in 6 months or a year – don’t get stuck in the past, or even stuck in today

Exploring Infor’s roadmap for hospitality finance and demonstrating practical, real‑world examples of how AI is being applied today within Hospitality, SunSystems and EPM to support forecasting, analysis, and decision‑making.

14:30 – 14:45

Turning Data into Insight: Hospitality Analytics & Benchmarking

Speaker: Calum McIndoe (Infor)

Session focus:

• What true partnership looks like on the ground
• Building trust between finance and ops
• Speaking a common language
• Aligning incentives, KPIs, and accountability
• KPIs that drive behavior, not confusion
• Eliminating “multiple versions of the truth”
• Turning reports into conversations and action

Exploring the role of asset and maintenance data in hospitality finance — and how integrating operational systems with finance supports better capex planning, cost control, and long‑term asset management.

14:45 – 15:15

Leadership Session - Influence Without Authority
Speakers: Gayle Edwards and Calum McIndoe

 Session focus:

How finance leaders drive change across the organisation

• Shifting mindset from control to collaboration
• Communicating insight with impact
• Developing high-confidence finance teams 

15:15 – 15:30

Panel Q&A: Finance Unlocked in Action

All hosts and speakers

Session focus:

• Audience questions
• Audience questions
• Linking USALI, analytics, AI, automation, and integration
• What “good” looks like for hospitality finance in practice

An open discussion on linking standards, systems, analytics and automation to create a more connected, insight‑driven hospitality finance function.

15:30 – 16:15

Close & Afternoon Tea

Informal wrap‑up and final networking