Unrivalled Debt Management for Microsoft 365
A comprehensive credit management solution developed specifically for Infor SunSystems, Collect is designed to automate & streamline your credit control to improve productivity and to bring immediate cost benefits. Collect will increase your working capital, and reduce long term overdue amounts through automating the sending of regular statements and reminder letters.
Seamlessly integrated with SunSystems and with a single point of entry, Collect can be personalised for each user allowing you to generate a daily activity list based on action codes and promise date.
Collect provides exceptional flexibility, with multi-user and multi-currency, exporting to multiple document formats and its ability to drill down to CSB (Contract Service Billing) for invoice view. Collect also records a continuous thread of all communications with your customer to give you better traceability.
Features and benefits
Collect 365 centralises your debtors position, helping you drive your collection tasks in an effective and visible way. You can:
Why people choose Collect 365
Single point of entry
Works on your data out of the box
Embed offending transaction details in your communications
See overall and individual customer debt positions at a glance
Record and track the collection activities to date.
The Collections Hub is the starting point or command center for Collect 365. This window allows for you to review your customer’s contact information, financial information and your interactions with that customer. You can create notes, follow-up tasks and issue reminders about customer invoices, to help expedite your collections process.
Creating Collection Tasks:
Creating Collections Tasks allows you to set reminders or follow-up action items for specific customers and their invoices. Set your task items up in advance by entering a contact date, contact time and action item for follow-up.
The Collection Task is your “To Do” list for the day. We’ve organized this window to help ensure prompt collections, based on the date and time you set for each task item in the “Creating Collection Tasks” window. All outstanding action items for a particular customer can be viewed in this window.
You can view the current ageing information for a customer in the Ageing column on the Collections Hub. These ageing buckets are time periods in which you can review your customer debit items.