Contract & Service Billing (CSB) Fact Sheet
Overview
Contract & Service Billing (CSB) is an invoicing module catering for contract, recurring and ad hoc invoices.
What customers find useful in CSB
CSB features that customers find useful can be grouped as:
- Recurring invoices. Ability to create and manage recurring invoices by contract. The ability to cater for back dated contract items and adjustments are also very useful.
- Adhoc invoices. The ability to create one off invoices using all the CSB functionality offers great flexibility. Many users also import the raw invoicing data into CSB to process their invoices.
- Advanced billing requirements using calculations, price books, back dated calculations, many billing cycles, matrix printing and multi currency.
- Control is established through approval flows, printing matrixes, data access groups and functional security.
ROI
Unlike other Professional Advantage solutions there is no one generic ROI calculation approach. The ROI calculation would need to depend upon an organizations gap between ‘as is’ and ‘to be’ processes.
